Frequently Asked Questions (FAQs)

Smart Pupils is a Cloud based Social School Management System.

Signup account by going to Smart Pupils website www.smartpupils.com, Pricing & Signup page and by following the on-screen instructions

All you need is a computer with Internet connection and you are good to go

Smart Pupils is a Web based application that does not have any special hardware requirements

Smart Pupils is a cloud-based hosted solution, you do not need a Server to host Smart Pupils

Smart Pupils is free for 100 Students with limited access

Smart Pupils common updates will always be free as long as you are a Smart Pupils user. There may however be certain features for our paid clients only

Smart Pupils is a monthly subscription service. However if you pre-pay for a yearly plan, you get some discount

You can cancel anytime, you will not be charged from your next billing cycle

The only discount Smart Pupilsoffers is a 20% discount on yearly plan

No, only active Students count towards your subscription quota

Smart Pupils provides Standard Support to all of its free clients. Paid clients will always get our Priority Support

Smart Pupils standard response time is 1-2 business days, but we try our best to respond to all queries within several hours or maximum by next business day


You can transfer of batch by Multiple Registration option in Students module

Smart Pupils available only in English. You cannot change the language at this stage. However, it will release itís French, Chinese and Spanish versions soon

Go to the admin module and click on user component, then right click on your account, there is an edit option, just click it and change your password

Yes, you can use it with Android phones and Iphone

On the system login page there is an option forgot your password, click on it and follow the Steps. You will retrieve your Password easily by email

Yes in all cases system send SMS/email notification

Yes, you can add number of Branches of school in System

Yes, you can easily upload Schools picture or videos in Gallery and also home page photos

Yes, you can use Smart Pupils with your Android device


Smart Pupils is an online System, it does not require any special hardware

Yes, you can get any report any time from Smart Pupils


Yes, parents can easily connect with it by their own login account


All students, teachers and parents have a separate account those are added from admin in system

. Students, Teachers and Parents can access their account by using their portals, login credentials provided by admin

Yes, you can restrict other users by providing their limited roles

Yes you can add custom field in Students and Employees Profile

No, but announcements, events and holidays show on Events Calendar and Dashboard of all Portals


Smart Pupils generates all user credentials automatically. You just need to right click on user name and get it. or you can generate report of all users login credentials





There is an option on the right click of each user, User Roles. You can set roles of different user according to his/her working area

Yes, you can export any report at any time in four different formats


If you want to upgrade package please contact us

No, you can upload unlimited user data




No any special training session required for staff before using the system. We provide free training session only once before initiate to our paid client